Shipping Policy

Shipping Policy

Welcome to LuxeAutoLumens! We're thrilled to have you here and want to ensure your shopping experience with us is seamless, especially when it comes to shipping.

Processing Time

Orders placed with LuxeAutoLumens are typically processed within 1-2 business days from the time of purchase. Please note that processing times may be slightly longer during peak seasons or promotional events, but rest assured, we're working hard to get your order ready for shipment as quickly as possible.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs:

  1. Standard Shipping: Our standard shipping option delivers within 3-7 business days, depending on your location within the contiguous United States.

  2. International Shipping: LuxeAutoLumens proudly ships internationally to select countries. Shipping times vary based on the destination and customs processing.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost for your order during the checkout process before finalizing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your delivery and estimate its arrival date.

Shipping Delays

While we strive to ensure timely delivery of all orders, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or unforeseen circumstances. If your order is delayed, we'll notify you promptly and work diligently to resolve any issues.

Incomplete or Incorrect Addresses

Please ensure the accuracy of your shipping address before completing your purchase. LuxeAutoLumens is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize an error in your shipping address, please contact us immediately, and we'll do our best to update it before your order ships.

Lost or Stolen Packages

We're committed to ensuring your order reaches you safely; however, LuxeAutoLumens is not liable for lost or stolen packages confirmed as delivered to the address entered for an order. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim. Should you need assistance with this process, our customer service team is here to help.

Questions?

If you have any questions or concerns about our shipping policy or need assistance with your order, don't hesitate to reach out to our dedicated customer service team. We're here to provide support and ensure your satisfaction with LuxeAutoLumens.

Thank you for choosing LuxeAutoLumens for your automotive lighting needs. We appreciate your business!